Kirstie Renshaw

Company: GKL Leasing

Qualification: Business Administration L2

Our Office Junior, Kirstie, mentioned at her staff appraisal that she would be interested in gaining a qualification whilst working full time so when I received a phone call from SLIC training, explaining that funded training was available, I was keen to find out more. With minimum fuss, we signed up for NVQ Level 2 in Business Administration.

The training involved regular visits from Julie Ward to assess Kirstie in her working environment.  These visits usually lasted half a day and I was impressed to find that they didn’t interfere with Kirstie`s work but helped her look more closely at how she carried out her daily tasks and think about any improvements that could be made.  Each unit Kirstie was studying could easily be applied to her work and I could see her confidence growing as she progressed.  The training also helped Kirstie to comply with our company policies i.e. Health & Safety, ISO Quality, Equal Opportunities and understand why these are so important.  All staff have noticed how much Kirstie`s confidence has improved and as a result, she has built up good customer relationships which helps greatly with customer retention.  She is now able to multitask efficiently and effectively manage her time and workload.  As a result of this training and Kirstie`s positive attitude to her work, she has been promoted and also received an increase in her salary.

Tina quoted:

“I would greatly recommend SLIC Training to other employers and staff.  This training is a great way to achieve good staff morale, professionalism and a positive working environment.  This can only be a good thing for our customers.”

Tina Clifford
Sales Administration Manager
GKL Leasing

For more information visit: www.gkluk.com

Ruth Mallard

Company: Neater Solutions

Qualification: NVQ 3 Business Administration

Neater Solutions is recognised by health professionals and clients worldwide for the design manufacture and supply of specialist eating and drinking systems for people who have difficulty in feeding themselves.

The company now supplies a range of complementary equipment with new products being sourced and designed all the time in order to give people greater independence, dignity and choice in their lives. Ruth Mallard has been the Operations Manager for some 16 years. During 2009 Neater Solutions Ltd attended a seminar where SLIC Training Ltd was also present. Companies take these opportunities to network with each other, this is when it was identified that Neater Solutions Ltd would benefit from the free NVQ training offered by SLIC Training Ltd for Ruth, this would show commitment from within the organisation to up skill its workforce. Ruth commenced her training in June 2009 and has now completed her NVQ level 3 in Business Administration in record time.

Ruth said;

“I have appreciated the opportunity to receive this training and qualification. The assessor support has been very positive. It has helped me re-evaluate my job responsibilities and workplace role and has also given me impetus for future study and development.”

Having the drive and commitment to develop their staff has been a distinct advantage to Neater Solutions Ltd as it opened up opportunities to source other streams of funding and grants for them to continually improve on the staff skills. This has led to them receiving a grant to the value of £1000 with matched funding from the organisation for Ruth to complete her level 4 in Business Administration.

SLIC Training Ltd is delighted to be working with Neater Solutions Ltd in delivering the level 4 qualifications with Ruth.

For more information www.neater.co.uk